Posted 03/05/2012 by Extra Newspapers Online in Local News

Swift action to beat alarm scam

For those worried about cold calls

TRADING Standards officers have acted quickly to protect residents from the threat of a possible security alarm scam across the county.

The advice was released after residents reported receiving unsolicited telephone calls from companies offering to install security systems, and the council has suggested using the Buy With Confidence scheme instead.

Initial contact is made by cold-calling residents via telephone to arrange an appointment. However, although the security system may be free or available at a nominal cost, the ongoing maintenance costs are high and there is a cancellation fee.

Trading standards advise that consumers do not purchase security systems from companies that are cold-calling either on the telephone or at the door.

Instead, consumers who are considering investing in an alarm system should obtain quotes from at least three security companies who are subject to independent inspection by a recognised body, either NSI (The National Security Inspectorate) or SSAIB (Security Systems and Alarms Inspection Board).

Councillor Ben Smith, county council cabinet member for environment said: “Any consumers who have been cold-called by companies looking to make an appointments to discuss security systems should contact trading standards on 08454 040506.

“If consumers are interested in buying new services they can find details of reputable traders through the Buy with Confidence scheme operated by trading standards service.

“In addition any consumers who are concerned about a caller at their door or suspect that distraction burglars or rogue traders are operating in their area can call the dedicated Doorstep Crime Action Network (DAN) on 0345 23 07 702.”

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